How to Shop at Faubourg during the Covid19 Crisis
First of all, YES, we are OPEN! However, for the health & safety of our community, we are not allowing the public to enter the shop during the pandemic. We still have a TON of great wine, and we're eager to share it with you. We're doing that by taking orders online & over the phone. A personal shopper will hook you up with everything you want, according to price points you set.
All the details are below- but I assure you: it's easy, and fun! We encourage you to call us at 342-2217, but if you'd prefer to place your order online, you can do that here.
Click here to place an online order:
Just Really Wanna Come Inside to Shop?
For those who have a strong preference for browsing, we are now offering the ability to shop by appointment. Only 1-2 people will be allowed inside during each appointment, and everyone must wear a mask. Of course, we will, too.
Shop Local & Online
A small portion of our inventory is available for online shopping (for pickup or daily delivery, same as everything else). The online purchase options will change seasonally.
Faubourg Wines is currently OPEN 7 days/week, Noon to 7 PM.
Wednesday Wine Tastings are CANCELLED until further notice.
We no longer allow the public to come inside the shop. Please call ahead for delivery or pick-up (see below). If you call ahead, we can take your credit card info over the phone, or email you an invoice to pay online. You can pick up your order at your convenience, or request delivery (please see below).
If you walk up to the shop, please ring the bell or tap on the window to make sure we know you're here. We will come out and conduct a brief Personal Shopping interview, and choose wines based on your preferences. We'll then check you out on the sidewalk using an iPad.
What do we mean by Personal Shopping? It means we make selections for you! What you get will be a surprise. It's fun! And we'll be sure to match your price point requests as closely as possible.
We only need a little bit of information about your preferences in order to pick something you'll love. Of course, if you already know exactly what you're looking for, please let us know.
Our Phone: 504-342-2217 *Do NOT leave a voicemail! We don't check them very often. If you have trouble reaching us by phone, place your order online. If you want to talk to us, please use the CONTACT form on our web site.
Call our shop during our regular business hours (12-7pm, 7 days). Ask for a pickup. We can take your credit card information over the phone, or email you an invoice to pay online. With the latter option, you'll be able to save your credit card securely online through Square, if you wish. (Then, for future purchases, whether in-store or online, you'll be able to ask us to charge your card on file.)
If you would like to pay over the phone, please have ready:
Credit Card Number
Billing Zip Code for that card
Just tell us how many bottles you would like, in what style(s), and at what approximate price points.
Trust us! We'll make great selections for you.
Walk up to our sidewalk checkout to pick up your order. If we don't see you right away, feel free to ring our bell, wave at us, or tap on the window.
We offer daily, free delivery to the following neighborhoods: CBD/Warehouse, Tremé, FQ, 7th Ward, Marigny, Bywater, St. Roch, Musicians Village, Lower 9, Gentilly.
Order by phone from a Personal Shopper before 4:30 PM for same-day delivery. Orders received after 4:30 pm will be delivered on the following day (or on the day you request). (342-2217 *Do not leave voicemail)
Deliveries will be made daily between 5-7 PM. A person over 21 must be present to receive.
When you call, just tell us how many bottles you would like, in what style (red, white, sparkling, rosé, etc.), and at what approximate price points. Trust us! We'll make great selections for you.